To assist our customers, and help the national effort to tackle the COVID-19 crisis, Fleming Florist delivery drivers will make contactless deliveries and maintain social distancing. Which we hope will offer peace of mind and protection for everyone.

Our Drivers have been instructed to do the following when making flower deliveries:

  1. Place the flowers in a suitably safe place.
  2. Ring the doorbell to alert the recipient that the delivery has taken place and then stand back two metres from the door in case the recipient answers.
  3. If the door is not opened post a calling card through the door to advise where the flowers have been left.
  4. If the recipient chooses to open the door stay at least two metres away while communicating with the recipient, ensuring the delivery service is truly contact free.
  5. Our drivers will not pass the driver’s scanner to the receiver to capture proof of delivery signature. Instead the driver will retain possession of the scanner and will request the name of the signatory which he/she will key into the name field. GPS co-ordinates are captured at the point where the delivery is made.

Thank you for your understanding and support.